posted this on March 15, 2011 08:15
When you transfer files to the server using FTP, these files can be uploaded in two distinct modes: text and binary. As Flash CMS libraries are encoded, they should be transferred in binary mode.
You can tell that you've encountered this issue if you see any of the following:
To fix this error, set your FTP software to binary transfer mode and upload "admin" folder again.
Here's how to switch to binary mode in common FTP transfer programs:
Following this link you can watch video tutorial about binary mode.
Thanks for the heads up :)
This is frightening! Do I really need to know all this stuff in order to get the Template I purchase up and running - even if I use BlueHost to host the site?
You just need to follow the steps mentioned in our installation guidelines. Sure, if you will face any difficulties with installation, you can submit a ticket to us and we will provide you with a solution. If you don't want to deal with installation at all, you can take our installation offer and our agents will install the template for you.
Best regards, Eric Curtis
Support Software by Zendesk