Bjornsong
asked this on December 28, 2010 09:46
I purchased a template: 31636, and I followed the download and upload instructions, but I can't access the site as an admin. The template was uploaded onto www.junghihan.com, and when you type www.junghihan.com/admin, I recieve a message that 'zend optimizer' is not installed. I have been trying to make it work, but I need so pointers on installing the 'zend optimizer.'
Comments
Hello Bjorn,
You need to install Zend Optimizer 3.3 to our server for Flash CMS to work. Most likely you won't be able to install it yourself so please ask your hosting provider to install Zend Optimizer 3.3 to your server.
my hosting partner 1 & 1 dont know how to install Zend Optimizer!!! ive changed the php.ini and the .httacces file as the help center from 1 &1 told me but it dont work yet..
I have exactly the same problem, with 1&1 and I changed the php.ini and the .htaccess too.
Please tell me if you have found the solution
thanks
the person at the hosting server said that they had an earlier version of Zend and were hesitant about upgrading to the 3.3 version because they feared that it would cause problems with all their other clients whose sites were using the earlier version of Zend. Is this true? Will it cause problems with their other clients' web sites if they upgrade?
I had the exact same problem and i found the solution:
make sure you are using exactly the allowed PHP version.. not more not less.
DONE!
I have the same problem but i have a hostmonster host, and i don´t know how install the zend optimizer in the host.
Please contact your hosting provider in order to install Zend Optomizer. They should do it for you.
my server has it installed and enabled and it still says this? now what?
Hello Myles,
We are waiting for your response in your ticket.
Best regards,
Kostas Snider
I am having the same problem, now I am getting the following message:
Fatal error: Incompatible file format: The encoded file has format major ID 3, whereas the Loader expects 4 in /home/content/18/5738618/html/admin/index.php on line 0
Any advise??
Kevin,
Seems like PHP 5.3 and Zend Guard Loader is installed on your server. You'll need to create ticket in our support system, so we'll be able to provide you system files encoded for PHP 5.3 and Zend Guard Loader.
Best regards,
Alex
Alex, I have created several tickets and have not gotten a response. Is there any way you can send me these files directly?
Kevin,
We're sorry for your waiting time! We've fixed the issue!
Best Regards
Mathew Brown
I'm not following you...I purchased a template from TemplateMonster.com and it did not work.
Hello Hicham
Unfortunately, we can install Zend Optimizer just on GoDaddy, JustHost and some of Linux servers. Regarding rest of the servers customers should contact their Hosting Providers asking them to install Zend Optimizer version 3.3.x as it is Flash CMS requirements.
Best Regards
Mathew Brown
Thanks for your help guys. I'm still having issues however. I can't seem to upload any photos through the admin. I keep getting the following message:
Errors:
fileUploadErrorNoTmpDir|No temporary directory was found for the file 'file'
Also why doesn't the website load on any hand held devices? iPhone, Blackberry etc... this is a big problem...can it be resolved?
Hello Kevin,
Please, submit a ticket describing all your issues and we'll help you to solve them!
Best Regards
Mathew Brown
I did early this morning but still have not gotten a response yet. I will resubmit.
Thank You
having problem with zend optomizer
Stemstyle,
Please, submit a ticket to our support system and we'll try to help you in short time.
Best Regards
Je ne comprends pas comment sur ce support , que l'on soit dans l'incapacité à donner des réponses correcte de bon fonctionnement, cela s'appelle de l'incompétence ...
Zend optimizer est un véritable problème !!!!!!!!!!!!!
:-(
Hello Thierry,
We have responded in your ticket. You site seems to work normally now.
Sorry, but Zend Optimizer is the only way to protect our product from illegal use. And it is well known Moto CMS hosting requirement. It is written absolutely everywhere that you will need Zend Optimizer installed on your server to work with Moto CMS.
Best regards,
Kostas Snider
Anyone know about this, just got back to my site, and the this.
can´t find the file "File "/admin/xml/system.xml" not even in the original template packet.
Error
PHP extension "Zend Optimizer|Zend Guard Loader" is not
File "/admin/xml/system.xml" is not writable
From Justhost
I'm sure it's a problem with your webstite/softwate as Zend is already installed on all our servers:
root@cx13 [/home/dkcomco1/public_html]# php -v
PHP 5.2.17 (cli) (built: Oct 26 2011 07:59:50)
Copyright (c) 1997-2010 The PHP Group
Zend Engine v2.2.0, Copyright (c) 1998-2010 Zend Technologies
with the ionCube PHP Loader v4.0.9, Copyright (c) 2002-2011, by ionCube Ltd., and
with Zend Optimizer v3.3.9, Copyright (c) 1998-2009, by Zend Technologies
/Claus
Hello Claus,
Please, submit a ticket providing your site's URL and your FTP details, so we will check this issue.
Best regards,
Kostas Snider
Done that 24 hours ago
Request #21244
I have responded in your ticket. Please, check.
Thanks. it´s working now
Request #21698
I don´t understand i get this error today.
Fatal error: Corrupted encoded data detected in /home/dkcomco1/public_html/admin/config/ProjectConfig.php on line 0
/Claus
Fixed close ticket
Request #21698
I don´t understand i get this error today.
Fatal error: Corrupted encoded data detected in /home/dkcomco1/public_html/admin/config/ProjectConfig.php on line 0
/Claus
Hello Claus,
I'm terribly sorry for a delay! If you ever see this error please, follow this link for additional information
http://support.cms-guide.com/entries/490352-files-were-corrupted-pl...
Best regards,
Mathew Brown
I have been trying tp find the correct combination for Zend server install. PLEASE send me to a step by step resolution.
1 Whayt platform is best
2 Debian CentOS
3 The version of Zend and so on. PLEASE. this has been going on for months.
Hello Chuck,
The only hosting requirements we have are:
PHP version 5.2 or 5.3
Zend Optimizer version 3.3 (for PHP 5.2) or Zend Guard Loader (for PHP 5.3)
Linux servers are preferred. We don't have any other requirements.
Best regards,
Kostas
i have installed php 5.2 and ZendOptimizer-3.3.9-linux-glibc23-i386.tar.gz. i still get the same results
There is an error while checking admin/gateway.php:
Warning: DOMDocument::load() [domdocument.load]: I/O warning : failed to load external entity "/var/www/vhosts/sttack1/cciphotography.com/httpdocs/config.xml" in /var/www/vhosts/sttack1/cciphotography.com/httpdocs/admin/config/ProjectConfig.php on line 0 Warning: DOMDocument::load() [domdocument.load]: I/O warning : failed to load external entity "/var/www/vhosts/sttack1/cciphotography.com/httpdocs/admin/config.xml" in /var/www/vhosts/sttack1/cciphotography.com/httpdocs/admin/config/ProjectConfig.php on line 0 Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /var/www/vhosts/sttack1/cciphotography.com/httpdocs/admin/config/ProjectConfig.php:0) in /var/www/vhosts/sttack1/cciphotography.com/httpdocs/admin/config/ProjectConfig.php on line 0 Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /var/www/vhosts/sttack1/cciphotography.com/httpdocs/admin/config/ProjectConfig.php:0) in /var/www/vhosts/sttack1/cciphotography.com/httpdocs/admin/config/ProjectConfig.php on line 0 Zend Amf Endpoint
Hello Chuck,
This error usually means some of your template fileы are missing from the server. Please, submit a ticket providing your site's URL and your FTP details, so our specialists will check your installation.
Best regards,
Kostas