I am getting a message "Your website files are not supported by Zend Guard Loader intalled on your server. " after I uploaded my site to my hosting company - they had v 3.3 for their PHP v5.3.8 - are there any hosting companies that easily meet your hosting requirements?

Hallo,

Ich habe gestern ein Template erworben und mit FileZilla auf meinen Host bei STRATO AG hochgeladen. Nun bekomme ich eine Fehlermeldung, dass Zend Optimizer nicht installiert ist. Oben hat Christian gepostet, dass es auch an der fehlenden PHP.INI liegen kann. Mein Frage:

1.) Wie und womit erstellt man eine PHP.ini- Datei, als was muss man sie abspeichern (TXT etc.. ???)

2.)  wo genau muss ich denn die PHP.INI eingebaut werden

3.) was muss in der Datei stehen?

Würde mich über eine schnelle Info sher freuen...

Vielen Dank

Jörg

Hallo Mathew

vielen Dank für deine Nachricht. Ich kann dir nur folgendes sagen: Mein Provider hat mir einen Link geschickt, der auch auf eine FAQ-Bereich hinweist. Dieser Link heißt: http://www.strato-faq.de/1663

Meine PHP-Version ist 5.3.18 und die Zend Optimizer Version kenn ich noch nicht. Wie du aber sehen kannst, muss ich da auf PHP 5.2 wechseln und dazu eine ".htaccess-Datei" erstellen. Nun hat mein Template aber eine solche Datei schon. Was soll ich tun? Und wo muss die Datei hin? Außerdem muss ich wohl noch PHP.INI-Dateien erstellen? Stimmt der Inhalt, wie er in dem Link angegeben ist? Und in welche Verzeichnisse muss ich die PHP.Ini Datei hochladen?

Ich bin hier ziemlich überfordert. Ich bekomme das Template so nicht zum laufen. Evtl muss ich vom Kauf zurücktreten und dich bitten, mir den Betrag zurück zu erstatten, wenn es nicht klappt.

Hoffe du oder jemand anderes kannst mir weiterhelfen...!

Viele Grüße

Jörg Seidel

Hi Jörg,

what was the result with Zend on Strato? Did it work? Strato was tricky for

us when setting up ZEND optimizer. We switched to another domain/provider.

Many regards, Christian

Hallo Christian,

nach etwas Kommunikationsschwieriegkeiten habe ich raus bekommen, dass Zend bei Strato auf den Servern installiert ist du musst dann nur noch die PHP Version downgraden mit einer htaccess-Datei... dann läuft alles bestens...

Liebe Grüße

Jörg

Hi Jörg, thanks for the info. Different server behavior is a nighmare BUT delight when its solved.

Downgrading PHP with a htaccess is something you might explain me. (cboerner at g** dot ne*).

..

Invisible server files (copied via FTP) can easily be made visible (MacOSX) with the tool "Houdini".

Hallo 

Ich kriege das irgend wie nicht hin mit dem Zend Optimizer.

jetzt wollte Ich mal fragen ob man das Admin Panel Installation extra bestellen kann 

Hi Konstantinos,

i'm answering in english, since it is an english forum (oder?/isn't it?) and the Moto support speaks english.

Setting up the admin panel with "Zend Optimizer" can be tricky, it is realy up to your server. The best thing

is really to ask the server support for help. They really know their server and have done installations many

times. It might get a while for an support answer but then they are the guys who know most and help quickly.

..

If you are on a mac, don't forget to make invisible files visible (Houdini Freeware etc). When copying files

from a mac folder to ftp via by drag&drop, invisible files (.htaccess) might not be copied over. In short, it

just don't work because files are missing etc.

..

That's it. Christian

I'm getting the same error:

My hosting company has the following:

root@rapid [~]# php -m | grep gd
gd
root@rapid [~]# php -m | grep curl
curl
root@rapid [~]# php -m | grep mcrypt
mcrypt
root@rapid [~]# php -v
PHP 5.3.16 (cli) (built: Aug 31 2012 02:24:49)
Copyright (c) 1997-2012 The PHP Group
Zend Engine v2.3.0, Copyright (c) 1998-2012 Zend Technologies
with the ionCube PHP Loader v4.2.2, Copyright (c) 2002-2012, by ionCube Ltd., and
with Zend Guard Loader v3.3, Copyright (c) 1998-2010, by Zend Technologies
with Suhosin v0.9.33, Copyright (c) 2007-2012, by SektionEins GmbH

I have already uploaded the PHP 5.3.x update files. There are no php.ini files in my template. There are no PHP5.ini files in my template.

The following test worked:

pureisland.com/test.txt

but the install is still returning the error above.

Also, checked Zend forums and found the following posts:

This build works with all recommended extensions installed:

root@rapid [~]# php -m | grep gd
gd
root@rapid [~]# php -m | grep curl
curl
root@rapid [~]# php -m | grep mcrypt
mcrypt
root@rapid [~]# php -v
PHP 5.3.16 (cli) (built: Aug 31 2012 02:24:49)
Copyright (c) 1997-2012 The PHP Group
Zend Engine v2.3.0, Copyright (c) 1998-2012 Zend Technologies
with the ionCube PHP Loader v4.2.2, Copyright (c) 2002-2012, by ionCube Ltd., and
with Zend Guard Loader v3.3, Copyright (c) 1998-2010, by Zend Technologies
with Suhosin v0.9.33, Copyright (c) 2007-2012, by SektionEins GmbH

Hi Jörg,

ich habe das gleiche Problem. Habe mir auch ein Template gekauft und bin bei STRATO. Nun bin ich auch ziemlich verwzweifelt und habe schon sehr viel telefoniert. Habe auch von PHP5.3 auf PHP5.2 runtergestellt und nun sollte man ja noch diese .htacces einfügen. Wo hast du das den eingefügt/welche Ordner und was ist mit der php.ini?? Über eine Antwort würde ich mich freuen!!

Grüße

Alen

Hi,

Ich habe bei Ihnen ein CMS-Template erworben. Ich bin bei der STRATO AG und habe per FilleZilla das template Binar hochgeladen. Wie mein Vorredner habe ich von der STRATO AG folgenden Link bekommen http://www.strato-faq.de/artikel.html?sessionID=562923c5ccbb0d15016f29a9ac4d3c8d&id=1663 um dieses Template zum laufen zu bringen. Jetzt habe auchich versucht das PHP durch die .htaccess down zu graden. Jedoch kommt bei mir immer noch die Meldung das kein ZEND Optimizer vorhanden sein soll. Vlt habe ich diese .htaccess falsch importiert? Muss ich die vom template vorhandene .htaccess überschreiben?? Laut Strato ist ein Zend Optimizer vorhanden. BItte um Hilfe ich bin langsam am verzweifeln.

Mit freundlichen Grüßen

Alen Gaspar

Hello, i followed the above mentioned link for the setup at STRATO domain hosting.

They talk about STRATO SpeedPlus http://www.strato-faq.de/317 which is the Strato "tech" behind it (from/ab BasicWeb XL).

Clients with older "tech" (PowerWeb XE, PowerWeb Basic,BasicWeb XL) can upgrade for free http://www.strato-faq.de/1613

Check if you have the right package (starts Basic Web XL) and that the new "tech" is provided (all packets from 01.12.2009)

Maybe a domain forwarding/Domain Weiterleitung to another server or bigger server packet can also help with this issue.

We simply did a domain packet upgrade for more real space, more included domains and SSL functions for Facebook etc.

ps:hi alen, der support hier spricht englisch. ich selbst bin nur benutzer. frag direkt den moto support/submit a ticket an

der richtigen stelle http://support.cms-guide.com/requests/new

Die .htaccess datei kann es nur einmal geben, das heist also überschreiben (vorher sichern/umbenennen). auch müssen

alle files auf dem server bestimmte schreibrechte (file permissions) besitzen/bekommen. mit filezilla rechtsklick auf eine

datei und im dropdown "..file permission" wählen. (mein filezilla ist in englisch etc). Denn wenn dateien nicht beschrieben

werden können/überschrieben werden können geht gar nichts. es gibt's errormeldungen obwohl alles installiert ist. frage

den support direkt wegen den "file permissions" auf deinem server. vielleicht richten sie die permissions für dich ja ein etc.

Regards, Christian

Hi, where is this php.ini file ??? I looked everywhere but I did not find it.

@ Hani..

The PHP.ini file should be on your server. If you have a domain (www.xyz.com etc) and domain space (space for pictures etc data)

you can get to this data via a FTP application (FileZilla?). You have to log-in with Filezilla to your webspace via a log-in name and

a password. All this should be provided by the company which holds your domain/domain space OR you set it up via some web-

site (of the company) where you define your email accounts. Once you setup FTP and Log-in via the FTP program (Filezilla etc),

you are able to see all the files on your server, all folders just everything which loads if someone opens your website. There is

the php.ini file next to other .php or .xml files just on the root (not in another folder etc) of your webspace. Check it out. :-)

ps: hopefully this was not all about something you already know (for years). I'll be ashamed. // So where's the sun these days?

Thank you for your fast answer Christian !

But I already check it and confirm you that there is absolutely not php.ini file on my personal ftp.

I don't know if it could help, but I get my personal web space from OVH.COM

Hi, i'm actually helping out in my breaks. Question: Do you have an index.php somewhere?

If not, it might be just the wrong account ..or you are looking in a folder on your server etc.

The php.ini file has to be next to the index.php file 100% (on the root of your server space.

If not: you are looking not at the correct place OR nothing is currently installed (easy one :-)

That's it for me. Good luck, go on :-)

I think it's not installed... I'm sorry but I have absolutely no idea how to do it... Could you help me ?

No, can't help, not my job. Ask support, read here: http://support.cms-guide.com/entries/22236098-moto-cms-html-templat...

I'm out (now). Regards, Christian

Hi,

create a ticket for request!!!

Regards, Alen 

Hallo Jörg ich habe das gleiche Problem bei strato. Kanns du mir bitte detailiert erklären wie du das gemacht hast mit der „PHP version downgraden mit einer htaccess-Datei“.Das ist der code von meiner htaccess-Datei die vorhanden war bei dem cms flash template.

Options +FollowSymLinks +ExecCGI

<IfModule mod_rewrite.c>

  RewriteEngine On

  ## uncomment the following line, if you are having trouble

  ## getting no_script_name to work

  #RewriteBase /

  ## remove trailing slash

  #RewriteCond %{REQUEST_FILENAME} !-d

  #RewriteCond %{REQUEST_URI} ^(.+)/$

  #RewriteRule ^(.+)/$  $1 [R=301,L]

  ## turn off index.html, it is for offline mode

  RewriteRule ^.*index.html$ index.php [QSA]

  ## no, so we redirect to our front web controller

  RewriteCond %{REQUEST_FILENAME} !-d

  RewriteCond %{REQUEST_FILENAME} !-f

  RewriteRule ^(.*)$ index.php [QSA,L]

</IfModule>

Kann mir bitte jemand sagen was ich da ändern muss um die PHP version downzugraden??

Das ist die php.ini die Ich laut strato anlegen sollte um den vorinstalierten Zend Opt. Zu aktivieren.

zend_optimizer.optimization_level=15

zend_extension=/usr/zend/5_2_x_comp/ZendOptimizer.so

safe_mode = off

wäre super wenn mir einer helfen könnte.

About a week ago I got new HTML CMS template from MotoCMS but I decided to install it myself as I had some practice working with FileZilla and permissions. I spent almost 18 hours working on my template and nothing worked out all I got is that Zend Optimizer is not installed. I spent a lot of time with 1&1.com rep on the phone but he was just pointing me to useless posts that did not work for me (I even have no idea how php.ini works and what it should have inside). So I decided not to spoil my time and simply got new account with BlueHost, uploaded my template and thats it - I went to my domain name and the template was up and running. I am sure next time I will listen to service provider's recommendations and will not waste my time again. So if you have these Zend issues, better go to BlueHost and get an account with them.

Dear sirs and mesdames :-)

if we may add some light to grey server deepness ..for them websites ships run smoothly surfing the net waters.

We've learned from very own installations ..partly it has been reverse thinking from experience and also support

we've received from different website hosting companies ..when installing Moto templates for flash/facebook/html.

..

Let's jump into the water right from the beginning .. downloading the template  and uploading via ftp:

1 = only upload using binary mode (else things just do not work at all right from the bginning)

http://tinyurl.com/jwzrtmd (..this links to a moto very own page)

2 = change the right permissions of the server file (you have to be able to save changes to certain server files)

http://tinyurl.com/kdkjs2q (..this links to a moto very own page)

3 = you may simply check IF all files/folders have been fully transmitted or not. we've done transmitting via a

virtual windows system (on mac) and some folders just haven't been transmitted. (just simply check files etc)

Grey Server Deepness ..FreakWaves approaching at the horizont but the ship steadily follows its own path.

It has to directly cut into them waves on a 180° angle, else all is lost and it will sink to the bottom of the sea.

ZEND or NOT:

Now it gets to specific server packets ..AND this might be confusing, since there is no universal tip /trick /info.

We are working with different webspace providers, which have different ZEND integration not only for servers

individually. Also packets on one and the same server works different. Quite confusing and FREAKWAVE-ish!

Basicly (basicly) a php.ini file (see below) and maybe changes of the .htaccess files is needed to make ZEND

getting working. Sometimes the ZEND files need to be in a folder on your webspace, sometimes not when the

server has it installed univerally somewhere in the system. BUT the php.ini has to direct to the ZEND files.

=php.ini (example directing to the folder on your server where the zend files are // ask server support)

zend_optimizer.optimization_level=15
zend_extension=/kunden/homepages/34/d454576e454/htdocs/ZendOptimizer/data/5_2_x_comp/ZendOptimizer.so

=php.ini (example directing to a folder universally on the server for the zend files // ask server support)

zend_optimizer.optimization_level=15
zend_extension=/usr/zend/5_2_x_comp/ZendOptimizer.so

INFO: For all that you need PHP 5 on your server space available. If you have a small website packet, PHP is

maybe just not available. You need to upgade to a bigger packet OR change servers. PHP 5.2 is quite standart.

PHP 5.2 or NOT: (.htaccess file on your server root)

We know that Moto templates run fine with PHP 5.2. SOMETIMeS it is needed to downgrade the PHP version

of a higher version via the .htaccess file on your server ..that can look like the following example of .htaccess:

AddType application/x-httpd-php52 .php .php5

Options +FollowSymLinks +ExecCGI

<IfModule mod_rewrite.c>
  RewriteEngine On
  RewriteRule ^.*index.html$ index.php [QSA]

  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule ^(.*)$ index.php [QSA,L]
</IfModule>

SOMETIMES (sometimes) it is not needed to downgrade the PHP version to 5.2 via the .htaccess files. ACUALLY

it could cause errors when integrating the info "AddType application/x-httpd-php52 .php .php5" ..then use standart:

Options +FollowSymLinks +ExecCGI

<IfModule mod_rewrite.c>
  RewriteEngine On

  RewriteRule ^.*index.html$ index.php [QSA]

  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteRule ^(.*)$ index.php [QSA,L]
</IfModule>

PHP.INI where and what: (see attached screenshot from Moto very own page)

=php.ini: You need a php.ini installed/copied onto your server space root (..top/next to the index file) and also in

other folders on your web space at: "/admin", in all "/admin/modules" ,"/admin/actions", "/admin/actions/backup",

"/admin/actions/update", "admin/actions/update/libs". also in: "/m", in all"/m/admin/modules", "/m/admin/actions"

INFO: This might look different when you have a HTML template installed. The M (for mobile page) folder looks

different/has different content. BUT you know what to do. The php.ini needs to be in your working/admin folders.

===FINAL=====FINAL========FINAL======FINAL===========FINAL==========FINAL=======

QUICK ZEND: ..beware of SAND banks:

=Check the binary mode transfer in your ftp program

=Check that all files are actually transmitted / compare folders etc

=Check with your webspace provider that PHP will be available and running

=Check if you need to downgrade PHP or if "standart" PHP 5.2 is running fine

=Check how the ZendOptimizer files are installed. Do they have to be in a folder OR are they installed universally.

(in our installations ZEND files needed to be in a folder at 1&1 and are universal installed one the server at strato)

FINAL WORDS

Savely manage your server harbors,fill your website ships to the top.Make 'em surf the web.Beware of FreakWaves.

http://www.youtube.com/watch?v=0YVZn46KgTs&list=PLF7FBE5EA5E56AF7E (in memory of the "ms munchen")

Regards, Christian

cut waves from the front, not from the side :-)